You can bid for up to three suitable properties from Friday to Thursday, but bids will not be accepted after midnight on Thursday.
Advertising properties
You can see advertised properties for which you are eligible each week in the customer portal.
The adverts tell you the landlord, location, size, rent and other features of the property to help you decide which properties are right for you.
Where available a photograph of the property or a similar property type is provided and you can access information about the local area and facilities.
The advert also tells you if there are any special requirements that the applicant must meet, such as age requirements and which band will be given priority for the property.
Expressing your interest in a property
To apply for a property you must tell us that you wish to be considered for it. This is known as a bid. You may only apply for a property that is suitable for your family size, but you can apply for properties that are smaller than your assessed (or "ideal") need. Please read the guidance on Bidding for smaller property.
You can express your interest or bid on our website.
Properties available to rent are advertised from 12:01am on a Friday morning to midnight the following Thursday, every week.
You can bid for a maximum of three properties during the time they are advertised. Bids will not be accepted after midnight on a Thursday.